{"id":1050,"date":"2014-09-26T17:02:22","date_gmt":"2014-09-26T17:02:22","guid":{"rendered":"http:\/\/10.200.87.50\/mppee\/?page_id=1050"},"modified":"2023-07-28T19:31:15","modified_gmt":"2023-07-28T19:31:15","slug":"solicitud-de-atencion-de-reclamos-denuncias-o-sugerencias-para-personas-naturales-y-juridicas","status":"publish","type":"page","link":"https:\/\/mppee.gob.ve\/?page_id=1050","title":{"rendered":"Solicitud de Atencion de Reclamos Denuncias o Sugerencias para personas naturales y juridicas."},"content":{"rendered":"<p><strong>INSTRUMENTO LEGAL DE CREACI\u00d3N DEL TR\u00c1MITE ADMINISTRATIVO<\/strong>:<br \/>Ley Org\u00e1nica del Sistema y Servicio El\u00e9ctrico, Art\u00edculo 27, Numeral 34 y Art\u00edculo N\u00b0 34, Numeral 3 (Gaceta Oficial N\u00b0 39.573 de fecha 14 de diciembre de 2010).<br \/>\u00a0<br \/><strong>CONDICI\u00d3N DEL USUARIO:<\/strong><br \/>\u00a0Personas Naturales y Jur\u00eddicas relacionadas con el sector el\u00e9ctrico.<br \/>\u00a0<br \/><strong>RECAUDOS:<\/strong><br \/><div class=\"su-list\" style=\"margin-left:0px\">\n<ul>\n<li><i class=\"sui sui-chevron-circle-right\" style=\"color:#C71B1B\"><\/i> Carta explicativa del caso o situaci\u00f3n.<\/li>\n<li><i class=\"sui sui-chevron-circle-right\" style=\"color:#C71B1B\"><\/i> Constancia de haber agotado la primera instancia ante la operadora correspondiente, en principio el \u00e1rea de Comercial o Atenci\u00f3n al Ciudadano de la Corporaci\u00f3n.<\/li>\n<li><i class=\"sui sui-chevron-circle-right\" style=\"color:#C71B1B\"><\/i> Documentaci\u00f3n de respalde el reclamo, seg\u00fan sea el caso. La documentaci\u00f3n debe soportar la solicitud de reclamo, denuncia o sugerencia del sector el\u00e9ctrico y ser verificable.<\/li>\n<li><i class=\"sui sui-chevron-circle-right\" style=\"color:#C71B1B\"><\/i> Copia de c\u00e9dula de identidad del solicitante.<br \/><\/div><\/li>\n<\/ul>\n<p><strong>RESULTADO O PRODUCTO: <\/strong><br \/>Atenci\u00f3n de Reclamos, denuncias o sugerencias del sector el\u00e9ctrico.\u00a0<\/p>\n<p><strong>UNIDAD ADMI NISTRATIVA RESPONSABLE: <\/strong><br \/>Oficina de Atenci\u00f3n al Ciudadano.<\/p>\n<p><strong>LAPSO DE RESPUESTA:<\/strong><br \/>30 d\u00edas h\u00e1biles.<br \/>\u00a0<br \/><strong>VIGENCIA:<\/strong><br \/>no aplica.<\/p>\n[wpfilebase tag=file id=20 \/]\n","protected":false},"excerpt":{"rendered":"<p>INSTRUMENTO LEGAL DE CREACI\u00d3N DEL TR\u00c1MITE ADMINISTRATIVO:Ley Org\u00e1nica del Sistema y Servicio El\u00e9ctrico, Art\u00edculo 27, Numeral 34 y Art\u00edculo N\u00b0<\/p>\n","protected":false},"author":19,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-1050","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mppee.gob.ve\/index.php?rest_route=\/wp\/v2\/pages\/1050","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mppee.gob.ve\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mppee.gob.ve\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mppee.gob.ve\/index.php?rest_route=\/wp\/v2\/users\/19"}],"replies":[{"embeddable":true,"href":"https:\/\/mppee.gob.ve\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1050"}],"version-history":[{"count":1,"href":"https:\/\/mppee.gob.ve\/index.php?rest_route=\/wp\/v2\/pages\/1050\/revisions"}],"predecessor-version":[{"id":89358,"href":"https:\/\/mppee.gob.ve\/index.php?rest_route=\/wp\/v2\/pages\/1050\/revisions\/89358"}],"wp:attachment":[{"href":"https:\/\/mppee.gob.ve\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1050"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}